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Mediation / How it works

How mediation works

A clear path from request to agreement, guided by an independent mediator.

  1. 1

    Request

    A party asks RIM or a mediator to help resolve a dispute.

  2. 2

    Assessment

    Suitability of mediation is reviewed with the parties.

  3. 3

    Mediator selection

    An impartial mediator is identified and accepted.

  4. 4

    Mediation session

    Parties communicate and explore options confidentially.

  5. 5

    Agreement

    Where consensus is reached, terms can be recorded.

  1. Request — a party (or both) asks RIM or a mediator to open a mediation.
  2. Assessment — suitability, consent and any safety issues are reviewed.
  3. Mediator selection — an independent mediator is appointed or agreed.
  4. Mediation session — joint and, where useful, private sessions.
  5. Agreement — if the parties reach consensus, terms are recorded.

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